Managing Organizational Change Case Study Example | Topics and Well Written Essays - 2000 words

Managing Organizational Change - Case Study Example The residents of Honk Kong strongly believe that the way to drink water is to use the bottled variety, as they believe the health benefits and convenience is preferred compared to boiling existing tap water. The debate surrounds the problems associated with these views, however. Hence the purpose we must now address is to radically change the way people in Honk Kong regard their water supply. The current thinking is problematic on a number of fronts. However, it can be seen from history that there was a time when everyone in Hong Kong drank water from the tap. So what has changed Bottled water is now the preferred choice, despite the fact that tap water is for all intents and purposes, free. Hong Kong residents try to justify this by assuming the following: There is a counter-argument to this, but it seems to fall on deaf ears. In the end convenience seems to be a major factor, as with all consumer products. Here are some of the counter arguments: (South China Morning Post, 2007) In addition to the above plus point and minus points, other factors need to be considered by the consumer. For instance buyers need to be aware that tax is being charged on the cost of a bottle of water. The long term solution of course is to improve the general water supply quality. Re-education needs to take place as too many people feel that bottled water is the only option. In the end a restriction policy may have to be put in place to make the production cost higher. Eventually this will make it more difficult for the end consumer to purchaser. The only problem with this approach is that it is not guaranteed to have the desired effect. Chapter 2 The Change Process So, how do we change the habits of approximately "6.92 million" (Bureau of East Asian and Pacific Affairs, 2008), Hong Kong residents Well, if we follow Kurt Lewin's model there are a few things we can do. We will take this one aspect at a time, and see where we can fit in an appropriate solution or scenario fitted for the stage in question. Unfreeze. The objective here is to establish a good relationship with the people involved, and enable others to realize that the present behaviours are not effective. As with all change of a radical or not-so-radical nature, we would need to minimize the resistance to change. Easier said than done perhaps In some films and books you often read about masses of people who have had their perception of a situation changed just because of a single appealing speech. Winston Churchill, Martin Luther King,